Medical Assistant (Family Medicine)

Austin Regional Clinic: ARC•Kyle, TX

About The Position

Austin Regional Clinic is hiring a Medical Assistant for its Family Medicine practice. The Medical Assistant supports patient care by documenting care and provider orders, preparing and rooming patients, taking vital signs, performing diagnostic tests, assisting with medication refills, and following clinic protocols. The role also includes maintaining supplies and equipment, cleaning and preparing rooms, and assisting providers with certain examinations and cardiac stress testing as needed. Staff Medical Assistants provide educational materials as directed, administer medications within their training and scope of practice, and communicate normal laboratory results to patients. They also review provider instructions regarding abnormal results. The position requires dependable attendance and compliance with company policies and applicable safety, privacy, and conduct requirements. Work schedule: Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or equivalent.
Meet at least one of the following: Medical Assistant experience; CNA, EMT, PCT, or comparable direct patient care experience beyond activities of daily living that includes manual vital signs and medication and/or injection administration; or graduation from a Medical Assistant program.
Ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology.
Strong organizational, phone listening, customer service, verbal and written communication, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced environment and manage competing priorities.
Ability to work in a team environment and align actions with team members’ common goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to engage others, listen, and adapt responses to meet their needs.
Ability to perform job duties professionally, understand and communicate factual information, follow oral and written instructions, organize thoughts into understandable terminology, and apply common sense.
Current AHA-approved Basic Life Support (BLS) Healthcare Provider CPR course completion card, or obtain one within 60 days of hire.

Nice To Haves

Six months or more of experience as a Medical Assistant.
Medical Assistant certification.

Responsibilities

Accurately document patient status, care provided, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC refill protocols and review provider refill and medication request in-baskets.
Review the EPIC triage call in-basket for callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor medical and office supplies and equipment, keep rooms stocked with current, unexpired supplies, and order supplies as needed.
Clean patient rooms as needed, handle dirty laundry properly, and stock the laundry cart with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing as needed, including equipment setup, patient preparation, and post-exam equipment cleaning and storage; report and document appropriately.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct policies.
Maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
Provide patients with educational materials as directed.
Administer medications under physician direction and within the scope of practice established by training and testing.
Review result notes and contact patients to communicate normal laboratory results; review provider instructions regarding abnormal results.