Medical Assistant - Lincoln Center - PT - Day

Stormont-Vail HealthCare•Topeka, KS
•Onsite

About The Position

The Medical Assistant is a member of the care delivery team and works under the direction of a Registered Nurse or Licensed Practical Nurse to provide delegated, direct patient care, including sterile and non-sterile procedures. The role helps maintain a safe environment, completes assigned work, monitors patients for changes in condition and reports them to the RN/LPN, and documents completed work and pertinent observations. Using office-based skills, the Medical Assistant assists providers and nursing personnel in maintaining efficient workflows and delivering safe, quality, patient-centered care. Independent clinical decisions are outside the scope of the position; clinical questions are referred to a provider or nurse. The position is patient-facing and on-site, with no remote work scope and no supervisory or budget responsibility. It is part-time, first shift, with 20 hours per week. The position is non-exempt. Care at Stormont Vail Health is guided by Jean Watson’s Theory of Human Caring and the theory of Shared Governance, consistent with the organization’s mission, vision, and values.

Requirements

  • Successfully completed the first semester in an accredited nursing program; or successfully completed a medical assistant or patient care technician program; or hold an eligible certification that may substitute for the education requirement.
  • Required certification: Patient Care Technician (PCTC) through AMCA, or an active Kansas certification as a Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician as a substitute for the education qualification.
  • Knowledge of and adherence to proper patient-care techniques.
  • Ability to communicate pertinent patient information to appropriate staff in a timely manner.
  • Awareness and application of institutional safety requirements.
  • Participation in departmental educational activities.
  • Competency in selected psychomotor skills.

Nice To Haves

  • Experience in an office or clinic setting.

Responsibilities

  • Admit patients to exam rooms for office visits and procedures, following prescribed workflows.
  • Assist providers with examinations and procedures.
  • Retrieve voicemail messages, record them, and route them to licensed staff.
  • Document medical information using appropriate electronic applications and/or forms.
  • Prepare and maintain patients’ medical records and charges while in the department, ensuring confidentiality.
  • Coordinate patient services, including lab tests, point-of-care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions.
  • Schedule patient appointments.
  • Assist with referrals, prior authorizations, and benefit investigations.
  • Perform point-of-care testing and/or phlebotomy as indicated by the work area.
  • Maintain cleanliness of equipment, examination rooms, and treatment rooms; restock supplies.
  • Meet the needs of patients in the department.
  • Apply proper techniques for simple dressing changes and maintain proper sterile technique for dressing changes.
  • Prepare and process requisitions for housekeeping, maintenance, and general supply needs, and ensure adequate par levels are maintained.
  • Participate in intra- and interdepartmental committee activities.
  • Attend staff meetings and mandatory retreats as required by the department.
  • Follow applicable Stormont Vail Health policies, standards, mandatory training, and requirements; perform other duties as assigned.
  • Provide a safe environment for assigned patients, complete assigned work, monitor and report changes in patient condition, and document completed interventions and pertinent observations.
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