Medical Assistant Jobs in Santa Cruz, AZ

About The Position

Requirements

• High school diploma or GED required.
• At least 6 months of relevant experience if the candidate does not have a degree.
• Knowledge of office procedures.
• Proficiency in Microsoft Office applications and ability to adapt to supporting software applications.
• Professional attitude and appearance; solid written and verbal communication skills and a pleasant telephone manner.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational, multitasking, and time-management skills, including the ability to prioritize tasks.
• Customer-service attitude.

Nice To Haves

• One to two years of related experience preferred.
• Working knowledge of computers and experience with Microsoft Word, Excel, and PowerPoint preferred.

Responsibilities

• Answer and route telephone calls; greet patients and guests professionally; monitor reception and waiting areas; distribute incoming mail; maintain a professional environment and patient confidentiality.
• Obtain required signatures and support efficient processing of admissions data in accordance with company policies and procedures.
• Maintain accurate records of hospitalizations, patient travel, and related scheduling or ancillary testing coordination; prepare and organize medical records for travel, transplant, disability, and other purposes.
• Coordinate patient travel and transient-patient paperwork, and coordinate transfer placements and confirmations with the Clinical Manager.
• Confirm admissions paperwork is complete and sent to designated departments, including by collecting, faxing, and scanning documents.
• Assist with medical appointment referrals and scheduling, and coordinate transportation referrals and arrangements.
• Ensure required data entry is completed for Crown Web, including information related to ESRD 2728, ESRD 2746, and PART; scan insurance cards monthly.
• Set up and maintain filing systems and basic databases; complete forms and reports for company offices, vendors, and agencies; prepare purchase orders using appropriate software.
• Assist with facility accounts receivable and accounts payable as needed and maintain office-supply inventory.
• Assist with audits of medical records for ongoing compliance with standards, including H&Ps, monthly physician progress notes, and care plans.
• Assist in collecting patient demographic information and Continuous Quality Improvement data; assemble, file, and maintain patient medical records.
• Print daily patient schedules and pull patient charts; arrange package pickup and delivery; assist with month-end reporting.
• Participate in center or team huddles and staff meetings, and attend relevant education and training sessions and apply key learnings.