Medical Office Assistant / CVFM - Northeast Hickory / Full Time

Catawba • Hickory, NC

2h

About The Position

The Medical Office Assistant promotes a professional, patient-centered practice image by performing business and clerical tasks that support the smooth flow of patients and work throughout the medical office. The role registers patients, manages telephone communications, schedules appointments, reviews and prepares electronic health records, and ensures necessary reports and records are available for patient visits. It also collects payments and co-payments and enters charges as needed to support accurate reimbursement for services. A team-based approach is used across all tasks.

The position is based at CVFM - Northeast Hickory and is full-time. With training and on-the-job experience, the incumbent is expected to become proficient in the basic aspects of the job within three months of the employment date.

Requirements

• High school diploma or equivalent.
• One year of experience working in healthcare performing administrative duties using an electronic health record system, such as working with ICD and CPT codes and scheduling; alternatively, two years of experience in an Administrative Assistant or Customer Service position will be considered.
• Completion of a successful internship with an accredited Medical Office Assistant Program may be considered.
• Proficiency in the basic aspects of the job is expected within three months of employment, given training and on-the-job experience.

Nice To Haves

• Knowledge and a clear understanding of basic ICD and CPT codes.
• Formal technical or vocational education in Healthcare Management or coding.
• Medical coding and/or insurance billing experience.

Responsibilities

• Register patients accurately.
• Manage telephone communications.
• Schedule appointments effectively.
• Review and prepare electronic health records.
• Ensure necessary reports and records are available for patient visits.
• Collect payments and co-payments.
• Enter charges as necessary to capture payment reimbursement for services.
• Use a team-based approach to all tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED