Medical Assistant Jobs in Sacramento, CA

About The Position

Requirements

• High school diploma or General Education Diploma (GED).
• Ability to communicate sensitive information verbally and in writing across diverse backgrounds.
• General knowledge of Windows-based computer applications and willingness to learn new computer skills.
• Ability to work in a busy environment and handle multiple tasks simultaneously without compromising accuracy, attention to detail, or respect for patients and staff.
• Ability to work at nearby PPMM locations as needed.
• Ability to work nights and weekends as required.

Responsibilities

• Provide direct services in health center areas, including sexual and reproductive health and abortion services as appropriate to the scope of services.
• Provide patients with accurate information about Planned Parenthood services, contraception, options, and funding sources.
• Contribute to health center productivity goals and follow patient care standards, PPMM customer service standards, workplace values, and service standards.
• Screen patients’ financial, medical, and social histories and accurately document pertinent information.
• Solicit patient donations and contributions in accordance with PPMM guidelines.
• Communicate professionally and accurately about services, payment, and appointment scheduling.
• Provide patient paperwork and collect payment and insurance information for billing.
• Enter accurate patient information into the Electronic Practice Management System (EPM).
• Schedule health center appointments and provide information and appropriate referrals.
• Contact insurance companies to obtain benefit information and service authorizations.
• Ensure charges are accurate and post charges to EPM for all pay types according to established procedures.
• Run end-of-day reports as directed by the Center Manager and ensure charges are entered the same day and completed by close of business.
• Handle patient checkout, calculate and collect fees, solicit contributions, and schedule future appointments.
• Contact health center staff and billing personnel to obtain billing information and resolve errors.
• Notify a supervisor about discrepancies or unusual occurrences in daily billing or computer software or hardware.
• Scan all patient-chart documents on the date of service.
• Complete billing tasks and corrections within 72 hours of receipt and follow PPMM financial policies and procedures.
• Prepare charts for next-day appointments and complete confirmation calls and chart preparation as needed.
• Perform moderately complex laboratory testing, including pregnancy tests, STI/HIV testing from blood and urine collection, phlebotomy, and venipuncture.
• Prepare daily patient lab samples for transfer to appropriate laboratories, maintain lab logs, and run daily reconciliation reports.
• Complete laboratory controls as needed and check refrigerator temperatures.
• Clean instruments, examination rooms, laboratory areas, and the autoclave as assigned.
• Prepare patients for examinations and assist in the exam room when needed.
• Provide pregnancy testing, information, and referrals; schedule pregnancy-testing clients for follow-up family planning or other appropriate services.
• Prepare examination rooms with appropriate supplies and clean rooms after use.
• Work at nearby PPMM locations as needed and work nights and weekends as required.