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Medical Assistant - Internal Medicine

Summit Health CityMD•Newington, CT

About The Position

The Medical Assistant (MA) assists physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, and procedures. The role supports efficient patient visits by preparing examination rooms and visit information, escorting patients, maintaining supplies, scheduling appointments, managing communications, and cleaning rooms after examinations. The Medical Assistant obtains and documents vital signs, maintains accurate medication and allergy information in the Electronic Health Record (EHR), supports prescriptions and refills, enters orders and referrals in the Practice Management System (PMS) and EHR, and provides scribing services. The position also follows safety precautions for medication administration and medical-waste disposal, maintains proficiency with department equipment, reports malfunctions, and facilitates transitions of care to urgent care centers or hospitals. Travel to satellite locations may be needed.

Requirements

  • High school diploma or GED.
  • Graduation from an accredited Medical Assistant program.
  • Ability to communicate in English, both orally and in writing.
  • Ability to organize and perform multiple tasks in a timely manner.
  • Basic proficiency in computer use.
  • Ability to commute to satellite offices as needed.

Nice To Haves

  • Basic Life Support (BLS) certification.

Responsibilities

  • Prepare examination rooms and pertinent information for patient visits; escort patients into rooms and clean rooms after examinations.
  • Maintain efficient patient flow and ensure proper preparation for patient visits.
  • Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
  • Answer telephone calls appropriately, direct calls, and take accurate messages.
  • Schedule appointments accurately according to departmental guidelines.
  • Stock examination rooms and assist with ordering and maintaining supplies.
  • Reconcile encounters accurately and daily according to policy guidelines.
  • Communicate problems, concerns, or issues promptly and appropriately to the Supervisor and/or Manager.
  • Perform duties within the scope of practice.
  • Accurately obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
  • Document appropriately in the EHR and review and update medication lists and allergy information.
  • Follow prescription-control and prescription-refill procedures.
  • Use EHR tasking appropriately and promptly.
  • Enter orders and schedule appointments in the PMS and EHR.
  • Provide referrals and/or consultation orders appropriately and promptly in the PMS and EHR.
  • Follow universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
  • Facilitate transitions of care to urgent care centers or hospitals.
  • Provide scribing services.
  • Demonstrate flexibility with various work schedules and perform other duties as assigned, including duties that need to be performed even when not directly assigned.
  • Travel to satellite locations as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • 401(k) savings plan

Career Resources

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