Certified Medical Assistant (Pediatrics)

Jane Pauley Community Health Center•Indianapolis, IN

15h

About The Position

Jane Pauley Community Health Center is seeking a Certified or Registered Medical Assistant (CMA/RMA) to support pediatric care in its Clinical Support Services team. The center is a Federally Qualified Health Center providing integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. The role is part of a team-based care model focused on compassionate, accessible, patient-centered care for diverse and underserved populations. The Medical Assistant supports patients and providers by providing clinical assistance, maintaining patient flow, coordinating care, and contributing to clinic operations. The position involves preparing exam rooms, rooming patients, collecting vital signs, assisting with procedures, administering injections, performing EKGs and point-of-care testing, coordinating referrals and pharmacy communication, responding to patient inquiries, and documenting care in the Electronic Health Record. The role also requires adherence to clinical, regulatory, and organizational standards.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
Graduate of an accredited ABHES or CAAHEP Medical Assistant program.
High school diploma or equivalent.
American Heart Association BLS certification.
Strong knowledge of clinical procedures and patient care practices.
Computer proficiency and accurate data-entry skills.

Nice To Haves

Experience in an ambulatory or outpatient care setting.
Familiarity with VFC, CHIRP, and VOMS systems.
Experience supporting diverse patient populations in a fast-paced environment.

Responsibilities

Prepare and stock exam rooms for patient care.
Room patients, obtain vital signs, and assess patient needs to support provider decision-making.
Assist providers with procedures and direct patient care.
Administer injections, perform EKGs, and support treatment interventions.
Perform point-of-care testing and prepare specimens in compliance with CLIA standards.
Triage patient phone calls and respond to clinical inquiries.
Review test results and medications, and coordinate communication with pharmacies.
Facilitate referrals and support continuity of care.
Communicate with patients, families, and care teams to support patient outcomes.
Complete accurate and timely documentation in the Electronic Health Record.
Maintain compliance with OSHA, CLIA, ADA, and VFC requirements.
Handle patient information appropriately and follow organizational protocols.