Certified Medical Assistant - CMA - Pediatrics

Geisinger • Wilkes-Barre, PA

4d • Onsite

About The Position

Provides direct patient care and clinical support for physicians and other providers in an outpatient setting as an integral member of the health care team, under provider direction. Clinical work includes preparing patients, gathering and reviewing relevant information, performing technical duties, documenting in the electronic medical record, and supporting a safe environment. The position also provides administrative and clerical support for the clinic, including scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

The role may involve preparing patients and rooms, performing EKGs and wound dressings, assisting with minor procedures and examinations, administering medications other than intravenous medications when qualified, completing ordered tests and treatments, collecting specimens, performing phlebotomy, and supporting laboratory functions. It also includes maintaining accurate medical records, scheduling and referrals, collecting copayments, communicating with patients, reinforcing provider-directed education, and helping orient new personnel when directed.

The employee prepares and cleans instruments and rooms, follows sterilization, disinfection, hand hygiene, and infection-prevention protocols, and monitors diagnostic equipment for proper operation. The position participates in patient safety and quality improvement. Work is typically performed in a clinical environment, and travel may be required. This is a regular, 40-hour-per-week day-shift position at Geisinger South Wilkes-Barre Professional Building. A $3,000 sign-on bonus is offered, paid over two years, subject to stipulations.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
• Certification through one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• High school diploma or equivalent (GED) is required.
• Basic Life Support certification is required within six months.
• Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

• Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
• Graduate from a specialty training program preferred.
• At least one year of related work experience preferred.

Responsibilities

• Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
• Prepare examination and treatment rooms between cases and assist patients with visit preparation while protecting their safety and privacy.
• Provide direct patient care as directed by the provider and within demonstrated competency, including EKGs, wound dressings, and assistance during minor procedures and ancillary examinations.
• Prepare and administer medications according to policy and demonstrated competency; do not administer intravenous medications.
• Complete tests and treatments ordered by the provider according to policy and demonstrated competency.
• Collect and prepare laboratory specimens, complete related paperwork, perform phlebotomy, and assist with designated laboratory functions under laboratory oversight.
• Perform receptionist and clerical work, including filing and matching medical and ancillary reports in patient records.
• Use the electronic medical record and scheduling system to maintain complete and accurate records and facilitate timely appointments.
• Complete referrals and pre-authorizations as needed and collect copayments.
• Assist with orientation of new personnel when directed by the provider or site lead.
• Communicate with patients as directed, prioritize messages to the provider, respond to patient questions and requests, and reinforce provider-directed patient education.
• When assigned, inventory eligible supplies and non-controlled pharmaceuticals, check expiration dates, document utilization, and transport non-controlled medications as needed.
• Prepare and clean instruments; follow sterilization, disinfection, and infection-prevention protocols, including high-level disinfection where applicable.
• Inspect and observe diagnostic equipment and instrumentation, identify maintenance needs, and help ensure proper operation.
• Participate in patient safety and quality improvement programs and comply with organization policies and position-specific obligations.

Benefits

• Health, dental, and vision benefits starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan that allows employees to accrue time quickly.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with an opportunity to earn a financial incentive.
• Adoption and fertility assistance.
• Parental leave pay and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program, including referrals for childcare, eldercare, and pet care; free legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• $3,000 sign-on bonus paid over two years, subject to stipulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED