Certified Medical Assistant - CMA - Pediatrics

Geisinger•Orwigsburg, PA
•Onsite

About The Position

The Certified Medical Assistant provides direct patient care and clinical support for physicians and other providers in an outpatient pediatric clinic. As an integral member of the healthcare team, the Medical Assistant works under provider direction to prepare patients, collect and review pertinent information, perform technical duties, document in the electronic medical record, and help maintain a safe environment. The role also provides administrative and clerical support, including scheduling, filing reports, and following up on documentation, phone calls, referrals, pre-authorizations, and billing inquiries. Clinical duties include recording visit reasons, weights, vital signs, screening information, medication reviews, and other pertinent information; preparing and cleaning examination rooms; assisting patients while protecting their safety and privacy; and performing care within demonstrated competency and clinic needs. Examples include EKGs, wound dressings, support during minor procedures and examinations, medication administration (excluding intravenous medications), ordered tests and treatments, specimen collection and preparation, and phlebotomy. The Medical Assistant also maintains accurate medical records, reinforces provider-directed patient education, communicates with patients, and may assist with orientation of new personnel. The position includes preparing and cleaning instruments, following sterilization, disinfection, hand hygiene, and infection-prevention protocols, and monitoring diagnostic equipment for proper operation. The employee may manage non-controlled medical supplies and medications. The role is typically performed in a clinical environment, and travel may be required. The position is regular, with a 40-hour workweek and day shift. Eligible Certified Medical Assistants may receive a $3,000 sign-on bonus paid over two years, subject to stipulations.

Requirements

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential required.
  • Certification by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • High school diploma or equivalent (GED) required.
  • Basic Life Support certification required within six months.
  • Communication, customer service, multitasking, and teamwork skills.
  • Minimum of one year of related work experience preferred.

Nice To Haves

  • Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program preferred.
  • Graduate from a specialty training program preferred.
  • One year of related work experience preferred.

Responsibilities

  • Record and document patients’ reason for visit, weight, vital signs, screening information, medication review, and pertinent information in the electronic medical record.
  • Prepare patients and examination or treatment rooms, and assist patients while maintaining safety and privacy.
  • Provide direct patient care within demonstrated competency and clinic needs, including EKGs, wound dressings, and support during minor procedures and examinations.
  • Prepare and administer medications according to policy and competency requirements; do not administer intravenous medications.
  • Complete provider-ordered tests and treatments according to policy and procedure.
  • Collect and prepare laboratory specimens, complete associated paperwork, perform phlebotomy, and assist with laboratory functions as trained and overseen.
  • Provide receptionist and clerical support, including scheduling, filing reports, maintaining medical records, completing referrals and pre-authorizations, and collecting co-payments.
  • Use the designated electronic medical record and scheduling systems, facilitate timely appointments, and ensure accurate and complete documentation.
  • Communicate with patients as directed by the provider, prioritize messages, respond to questions and requests, and reinforce provider-directed patient education.
  • Assist with orientation of new personnel under provider or site lead direction.
  • Inventory non-controlled medical and surgical supplies and pharmaceuticals as needed, including checking expiration dates and documenting utilization.
  • Prepare and clean instruments; follow sterilization, high-level disinfection, hand hygiene, and infection-prevention protocols.
  • Inspect diagnostic equipment and instrumentation, identify maintenance needs, and participate in patient safety and quality improvement programs.
  • Comply with organization policies and job-specific obligations.

Benefits

  • Health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual opportunities.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and discounted backup care through a Care.com membership.
  • Employee Assistance Program with referrals and support for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Up to $3,000 sign-on bonus paid over two years for eligible Certified Medical Assistants; stipulations apply.
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