About The Position

The Medical Assistant (MA) supports physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, procedures, and scribing. The role includes preparing examination rooms and information for visits, escorting patients, maintaining room cleanliness and supplies, and helping ensure efficient patient flow. The Medical Assistant obtains and documents vital signs, reviews medication lists and allergies, enters orders, schedules appointments, and provides referrals or consult orders in the practice management system and electronic health record. The position also involves telephone and scheduling duties, supply management, encounter reconciliation, adherence to safety precautions, and communicating concerns to supervisors or managers. The Medical Assistant must work within their scope of practice, maintain proficiency with department equipment, facilitate transitions of care to urgent care or a hospital, and demonstrate flexibility with work schedules. Commuting to satellite offices as needed is required.

Requirements

  • High school diploma or equivalent.
  • Graduation from an accredited medical assistant or phlebotomy program.
  • 0–1 year of related work experience.
  • Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
  • Ability to communicate in English, orally and in writing.
  • Ability to organize and perform multiple tasks in a timely manner.
  • Basic proficiency in computer use.
  • Ability to commute to satellite offices as needed.

Nice To Haves

  • 2–4 years of related work experience.

Responsibilities

  • Assist physicians, physician assistants, and nurse practitioners with clerical duties, patient flow, patient care, procedures, and scribing.
  • Prepare examination rooms and pertinent information for patient visits, escort patients, and clean rooms after examinations.
  • Maintain efficient patient flow and ensure proper preparation for patient visits.
  • Provide care and communicate in a manner consistent with patients’ age, cultural, spiritual, and developmental needs.
  • Answer telephone calls appropriately, direct calls, and take accurate messages.
  • Schedule appointments according to departmental guidelines.
  • Stock examination rooms and assist with ordering and maintaining supplies.
  • Reconcile encounters accurately and daily according to policy guidelines.
  • Communicate problems, concerns, or issues to the Supervisor and/or Manager promptly and appropriately.
  • Work within scope of practice and obtain and accurately document vital signs as required.
  • Document appropriately in the EHR, review and update medication lists, and document known allergies.
  • Follow prescription control and prescription refill procedures.
  • Enter orders and schedule appointments in the Practice Management System and EHR.
  • Provide referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
  • Follow universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
  • Facilitate transitions of care to urgent care or a hospital.
  • Demonstrate flexibility with various work schedules and perform other duties as assigned, including duties that need to be performed even if not directly assigned.
  • Commute to satellite offices as needed.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible Spending Account (FSA) coverage
  • 401(k) savings plan
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