About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role includes preparing examination rooms and patient visits, obtaining and documenting vital signs, updating medication and allergy information in the Electronic Health Record (EHR), and entering orders and appointments in the Practice Management System (PMS) and EHR. The MA also provides scribing services and helps facilitate transitions of care to an urgent care center or hospital. The position requires flexibility with various work schedules and the ability to commute to satellite offices as needed. This is a per-diem role on the Float Team.

Requirements

  • High school diploma or equivalent.
  • Graduation from an accredited medical assistant or phlebotomy program.
  • 0–1 year of related work experience.
  • Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
  • Ability to communicate in English, both orally and in writing.
  • Ability to organize and perform multiple tasks in a timely manner.
  • Basic proficiency in computer use.
  • Ability to commute to satellite offices as needed.

Nice To Haves

  • 2–4 years of related work experience.

Responsibilities

  • Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
  • Maintain efficient patient flow and ensure proper preparation for patient visits.
  • Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
  • Answer and direct telephone calls and take accurate messages.
  • Schedule appointments according to departmental guidelines.
  • Stock examination rooms and assist with ordering and maintaining supplies.
  • Reconcile encounters daily and accurately according to policy guidelines.
  • Communicate problems, concerns, or issues promptly to the Supervisor and/or Manager.
  • Work within the scope of practice.
  • Obtain and accurately document vital signs, including blood pressure, temperature, pulse, height, and weight, in the EHR.
  • Review and update medication lists, document known allergies, and follow prescription control and refill procedures.
  • Enter orders and schedule appointments in the PMS and EHR.
  • Provide referrals and consult orders appropriately and in a timely manner in the PMS and EHR.
  • Follow universal safety precautions when administering medications and disposing of medical waste.
  • Maintain proficiency with department-specific equipment, troubleshoot issues, and report malfunctions promptly.
  • Facilitate transitions of care to an urgent care center or hospital.
  • Provide scribing services.
  • Demonstrate flexibility with various work schedules and commute to satellite offices as needed.
  • Perform other assigned duties and recognize duties that need to be completed even when not directly assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Life coverage
  • Disability coverage
  • Vision coverage
  • Flexible spending account (FSA)
  • 401(k) savings plan
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