Manager Jobs

About The Position

Requirements

• Bachelor's degree preferred, ideally in business, marketing, communications, life sciences, or a related field; equivalent customer-facing, sales, or business experience will be considered.
• Zero to three years of professional experience. Experience in inside sales, retail leadership, hospitality, rental car, customer service, recruiting, banking, or another performance-driven environment is welcomed.
• Prior healthcare, laboratory, medical device, pharmaceutical, or business-to-business sales experience is a plus, but not required.
• Working knowledge of Microsoft Office or similar business applications; experience with Salesforce or another CRM is a plus.
• Valid driver's license and ability to travel occasionally within the assigned Northern California district.
• Strong communication skills and the confidence to engage customers by phone, video, email, and in person.
• A genuine interest in sales, customer relationships, problem solving, and the healthcare industry.
• Self-motivation, resilience, curiosity, and a willingness to ask for the business.
• The ability to manage multiple priorities, stay organized, and follow through reliably.
• Comfort learning from data and using account information to decide where to focus.
• A collaborative style and the maturity to work across sales, operations, customer service, logistics, billing, and other internal teams.
• Coachability and the capacity to learn laboratory services, healthcare economics, and compliant selling practices.

Nice To Haves

• Prior healthcare or laboratory experience is helpful but not required
• Prior healthcare, laboratory, medical device, pharmaceutical, or business-to-business sales experience is a plus, but not required.
• experience with Salesforce or another CRM is a plus.

Responsibilities

• Develop and execute a focused sales plan for assigned accounts, using district priorities, account data, and market opportunities to guide activity.
• Build relationships with physician offices and other healthcare customers through telephone, video, email, and occasional in-person visits.
• Generate new business through outbound prospecting, inbound lead follow-up, referrals, and coordinated campaigns with field Account Executives.
• Identify opportunities to expand testing and services within existing accounts by understanding customer needs, ordering patterns, and current utilization.
• Respond to account questions with urgency, coordinate with internal partners, and help resolve issues that could place revenue or customer relationships at risk.
• Use pre-call planning, effective questioning, active listening, clear recommendations, and consistent follow-up to advance opportunities.
• Review account performance, revenue trends, competitive information, and profitability data; translate findings into practical account actions.
• Learn and communicate Quest products, services, connectivity solutions, and the Why Quest value proposition.
• Partner with Account Executives on targeted growth accounts, selected field visits, and coverage of open territories as assigned.
• Maintain accurate activities, contacts, opportunities, and next steps in Salesforce; complete administrative work on time.
• Meet or exceed activity, pipeline, retention, revenue-growth, and other assigned performance expectations.
• Follow all Quest policies, healthcare compliance requirements, and applicable government regulations.

Benefits

• Uncapped Sales Incentive Plan
• Best in Class Commercial New Hire Training
• Commercial-Specific Leadership Development Program
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities