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Power Systems Rental Coordinator- PSR

Thompson Tractor•Birmingham, AL
•Onsite
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About The Position

The Power Systems Rental Coordinator is responsible for coordinating equipment rentals, including diesel powered generators, industrial air compressors, electric air compressors, HVAC equipment, water-cooled chillers, and industrial air dryers working directly with customers, prospects, service and operations manager in addition to assigned sales representatives. Knowledge of the equipment industry is essential for this position. The Power Systems Rental Coordinator must be able to perform independently with limited supervision. The ability to manage multiple priorities is essential for this position. The Power Systems Rental Coordinator will display a positive attitude, demonstrate initiative, resilience, attention to detail, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Requirements

  • High school diploma or the equivalent required
  • Entry Level with 0-2 years’ experience.
  • Candidates must possess the ability to quickly acquire the following required skills and competencies:
  • Relationship building skills
  • Problem resolution
  • High mechanical aptitude
  • Excellent written communication
  • Professional email etiquette
  • Advanced computing skills
  • Proficiency in Excel

Nice To Haves

  • Knowledge of the equipment industry is essential for this position.

Responsibilities

  • Receives incoming calls and records detailed customer information
  • Organizes workspace for easy access to product information and rental rates
  • Completes rental reservations and rental contracts
  • Documents all missed rental opportunities
  • Closes rental contracts and created invoices daily
  • Works with equipment sales representatives to ensure customer satisfaction
  • Follows up on overdue rentals and past due invoices
  • Understands common equipment failure causes and resolves problems
  • Negotiates mutually agreeable settlements on customer complaints
  • Perform periodic equipment and inventory audits
  • Maintain equipment records

Benefits

  • Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

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