Kitchen Manager Jobs

About The Position

Requirements

• General knowledge of Deli Counter operations (quality food production, hygiene/sanitation, margins, ordering, inventory control, merchandising, personnel management).
• Must have intermediate math skills.
• Must be (or be willing to complete training to become) computer literate with experience in Windows, Outlook Express, Word and Excel.
• Strong skills in communication, listening, organization, time management and the ability to provide and coach legendary customer service.
• Leadership and team-building skills with the ability to coach, motivate, supervise, delegate, and constructively address performance issues.
• Willing to work early mornings, evenings and weekends as needed.
• Ability to understand, follow, and enforce Department of Health regulations.
• Ability to obtain a Food Handler’s Certificate within 10 days of employment.
• Understands the importance of the handling of allergen containing products.
• Ability to lift and carry up to 50 lbs. throughout any assigned shift unassisted.
• Ability to work safely around kitchen machinery and sharp knives.
• Ability to travel and/or transfer to other store locations.

Nice To Haves

• Experience in Windows, Outlook Express, Word and Excel.

Responsibilities

• Assume ownership of the Kitchen in the absence of the Prepared Foods Manager.
• Assist the Prepared Foods Manager in achieving financial goals set forth by the Store Manager and DOO: sales, margins, and inventory.
• Perform key human resource functions: hire and train new employees, document performance evaluations, issue disciplinary counselings, and terminations, monitor staff breaks, provide succession training, and complete supporting documentation in a timely manner.
• Effectively manage the staff of the Kitchen through quality training, regular open communication, and meetings, clearly stated expectations, and an emphasis on each employee’s growth and development.
• Write the Kitchen schedules to effectively handle the department’s workflow provide outstanding customer service and remain within labor budget.
• Monitor staff breaks and minimize overtime.
• Ensure the delivery of consistent, outstanding customer service in the Deli that conforms to the Customer Service Standards, including proper response to customer requests, suggestions, and feedback in a timely manner.
• Develop and maintain an outstanding merchandising plan that addresses displays, promotions, cleanliness, new products, resets, and contributes to the overall appearance of the store.
• Execute sales/promotions in a timely manner and work with the Marketing Department to sample products.
• Ensure proper department signage.
• Manage purchasing function with respect to proper mix, order cycles, and order books.
• Ensure all products meet quality standards through proper rotation and by only selling fresh product.
• Maintain an abundant stock appearance while minimizing inventory; provide organic items whenever possible and seek new sources for organics.
• Manage shrink and monitor credits through effective organization and follow through.
• Maximize time spent on production (spend a minimum of 75% of scheduled hours in production of products).
• Promote and maintain a positive, clean, and safe atmosphere for shopping and working.
• Create daily production sheets and delegate tasks to Cook I and Cook II according to skill level.
• Ensure that the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients, and ending with the finished dishes.
• Ensure that all kitchen equipment is in clean working order and alert management of any malfunction before it affects the efficiency of the kitchen.
• Assist with quarterly inventories of the Kitchen.
• Assist other team members in achieving the goals of the Deli Department and the store.
• Attend all scheduled all-store meetings and assist Prepared Foods Manager in facilitating regular Department meetings (minimum of 1/Qtr).
• Know store layout/product location to walk the customer to the appropriate aisle when asked.
• Adhere to and enforce all Deli and Store policies as outlined by the Prepared Foods Manager, Staff Member Handbook and Injury and Illness Prevention Plan.

Benefits

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan – Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (60-day, 6-month, Annual)
• Quarterly Bonus
• Happy Hour Bonus
• Birthday Bonus