Jobs in Lynnwood, WA

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Customer Service Representative

TransdevEverett, WA
$24 - $28

About The Position

Transdev in Everett, WA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: CBA Position: Position Subject to Collective Bargaining Agreement: Starting pay $24.29 with progression to $27.60 over 4 years. Benefits include: Vacation: up to 14 days per year Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Requirements

  • High School Diploma, GED or equivalent.
  • Computer literate
  • Excellent customer service skills.
  • Ability to operate standard telephone system.
  • Must be able to work shifts or flexible work schedules as needed.
  • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.

Responsibilities

  • Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
  • Comprehensive understanding of policies and procedures
  • Meet or exceed established performance requirements.
  • Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
  • Other duties as required.

Benefits

  • Vacation: up to 14 days per year
  • Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part- time employees
  • medical, dental & vision after 90 calendar days of employment for full-time employees
  • life insurance
  • 401k retirement benefits
  • company holidays

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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