Intern Jobs

About The Position

Requirements

• PharmD graduate of a U.S.-accredited program before beginning the CVS Health Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the timeframe established by state guidelines; failure to obtain it within 120 days of graduation results in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within the designated timeframe.
• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate over time, shift quickly between tasks, and verify prescription information and label accuracy.
• Customer-service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills, including active listening and the ability to accurately convey and receive detailed information.
• Ability to use mathematics to calculate prescription quantities and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Physical ability to remain upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; manipulate items and machines precisely; stoop and bend; and perform close-visual-acuity tasks.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• 1+ years of related work experience in pharmacy, retail, medical, or customer service.
• Ability to become immunization certified; once state regulations are met, interns should strive to provide patient immunizations.
• Ability to work in the home store and across the market at other locations to meet business needs.
• Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Follow company SOPs at each workstation to support pharmacists and technicians in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at drive-thru, and over the phone; offer immunizations and other services; and solve or escalate patient concerns.
• Offer counseling, respond to medical questions, and solicit patient medical history when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
• Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Seek opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and be receptive to feedback.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where permitted and supported by required training and certification.
• Where permissible, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and obtain informed consent; monitor for and respond to adverse reactions and report events; and review, collect, track, and document patient information.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Help patients and colleagues through friendly service, attentive listening, clear communication, sound mathematical reasoning, and appropriate problem resolution.
• Perform the physical activities required for the role, including remaining upright, handling and lifting items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility