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Customer Service / Inside Sales

1100 Applied Industrial Technologies, Inc.•Twin Falls, ID
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Service / Inside Sales representative in Twin Falls, Idaho. This onsite role provides professional, timely support to the sales team and customers in a fast-paced service center. The representative works with customers and an Account Manager to identify products and services, address customer needs, and build positive ongoing business relationships. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m. The company describes its culture as friendly, inclusive, team-oriented, and supportive of individual contributions, ideas, career advancement, and professional development. Career paths are available in sales, operations, and management. The position offers competitive hourly pay, bonus opportunities, and benefits. It is not eligible for relocation benefits. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • High school diploma or equivalent.
  • Attention to detail and accuracy.
  • Ability to multitask.
  • Written and verbal communication skills, including English grammar.
  • Mechanical aptitude.
  • Basic computer skills, including Excel.
  • Ability to lift up to 50 pounds.
  • Valid driver's license and clean motor vehicle record (MVR).
  • Authorization to work in the United States; work visa sponsorship is not available.

Nice To Haves

  • Experience in industrial distribution or a parts counter environment.
  • A sense of humor.

Responsibilities

  • Respond to customer inquiries and prepare quotes.
  • Process orders and handle expediting and returns.
  • Source parts for customers.
  • Assist in generating sales.
  • Partner with customers and the Account Manager to identify products and services and resolve customer needs.
  • Build positive, ongoing business relationships.
  • Help in the stockroom as needed.
  • Deliver orders to customers as needed.

Benefits

  • Competitive hourly pay.
  • Monthly, quarterly, and annual bonus opportunities.
  • 401(k) with company match.
  • Insurance.
  • Time off.
  • Tuition reimbursement.
  • Employee assistance program.
  • Professional development and training.
  • Career paths in sales, operations, or management.
  • Great work-life balance.

Career Resources

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