Informatics Pharmacist Jobs

About The Position

Requirements

• Active Pharmacist license with the Board of Pharmacy in the state of practice.
• Ability to work the specified hours and perform the essential job functions, including adequate visual acuity and effective communication, hearing, and speech-discrimination abilities.
• Maintain confidentiality and work effectively in a team environment.
• Comply with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA where applicable.

Nice To Haves

• Bachelor’s degree in a related area.
• At least one year of related experience in EHR training, application support, healthcare information systems, clinical informatics, healthcare operations, technical training, or instructional design.
• Experience supporting users, delivering training, coaching workflows, or providing application support in a healthcare, business, technology, or operational environment.
• Experience delivering instructor-led, small-group, one-on-one, virtual, at-the-elbow, refresher, personalization, or workflow-based training.
• Epic certification for the assigned application, or willingness to obtain it within the established time frame; certification may be required.
• Additional Epic certification, training-environment build experience, or application-specific certification.

Responsibilities

• Deliver instructor-led, one-on-one, virtual, and small-group application training and workflow coaching using approved curriculum, materials, workflows, and training standards.
• Facilitate application personalization, user settings, preference setup, and efficiency sessions for new and existing users using approved standards and workflows.
• Provide at-the-elbow support during implementations, upgrades, optimization initiatives, workflow changes, and other major application events.
• Deliver post-go-live refresher training, optimization support, and skills-enhancement sessions to improve user proficiency and workflow adoption.
• Support super users, designated trainers, and end users with workflow and application questions, escalating unresolved issues to the appropriate team.
• Observe clinical and operational workflows to identify training needs, coaching opportunities, knowledge gaps, and potential improvement opportunities for review with relevant trainers, informatics, operations, or application teams.
• Partner with EHR Application Principal Trainers and subject matter experts to review and validate lesson plans, training materials, workflow documentation, user-facing resources, and exercises for medication management and closed-loop processes.
• Test training environments, user scenarios, lesson plans, exercises, and materials before delivery; report issues, inconsistencies, or gaps to the appropriate trainer, analyst, or technical team.
• Document learner feedback, user questions, knowledge gaps, workflow concerns, and training needs; recommend updates to materials, refresher sessions, support resources, or coaching plans.
• Maintain current knowledge of assigned EHR applications, organizational workflows, role-based training materials, adult learning practices, workflow coaching techniques, and application training standards.
• Apply Avera’s mission, vision, core values, and social principles in service to patients, families, and the community; promote compassion, hospitality, and stewardship.
• Uphold Avera’s CARE standards, maintain confidentiality, coordinate effectively with team members, and comply with applicable safety principles, laws, regulations, and standards.

Benefits

• PTO available on day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands-on training and mentorship.