Housing Specialist Jobs

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Senior, Vendor Onboarding Specialist – Temporary Housing

Crawford & CompanyJacksonville, FL

About The Position

The Senior, Vendor Onboarding Specialist – Temporary Housing is responsible for driving the execution, consistency, and performance of the Temporary Housing program within Contractor Connection. This role supports the full lifecycle of housing providers, including sourcing, onboarding, compliance validation, activation, and ongoing maintenance, with a strong emphasis on quality control, operational efficiency, and program adherence. This position operates with a high degree of autonomy and serves as an advanced subject matter expert for the Temporary Housing program. The Senior, Vendor Onboarding Specialist acts as a functional lead, supporting Vendor Onboarding Specialist I, II, and III roles through guidance, mentorship, and escalation support, while partnering closely with leadership to address complex issues, improve processes, and support program performance.

Requirements

  • Advanced subject matter expertise in the Temporary Housing program.
  • Ability to operate with a high degree of autonomy.
  • Experience in guiding, mentoring, and providing escalation support to other specialists.
  • Strong partnership skills with leadership to address complex issues and improve processes.

Responsibilities

  • Driving the execution, consistency, and performance of the Temporary Housing program.
  • Supporting the full lifecycle of housing providers, including sourcing, onboarding, compliance validation, activation, and ongoing maintenance.
  • Ensuring quality control, operational efficiency, and program adherence.
  • Acting as an advanced subject matter expert for the Temporary Housing program.
  • Serving as a functional lead, supporting Vendor Onboarding Specialist I, II, and III roles through guidance, mentorship, and escalation support.
  • Partnering closely with leadership to address complex issues, improve processes, and support program performance.

Benefits

  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion

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