Housekeeping Supervisor
Sonesta International Hotels Corporation • Royal Sonesta Cambridge, MA32d • Onsite
Housekeeping Supervisor Jobs
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Housekeeping Supervisor
Sonesta International Hotels Corporation•Royal Sonesta Cambridge, MA
•Onsite
About The Position
Manages the operations of the housekeeping area of the hotel to ensure product quality standards are met and hotel guest rooms, public spaces, and all other areas of the hotel are clean and well maintained.
Requirements
- Job related knowledge, skills and job specific experience/overall experience
Responsibilities
- Direct involvement with training and development of new employees
- Monitor the status of room condition and availability, submitting prompt and accurate reports to the front desk and housekeeping office
- Communicate constantly with the housekeeping office to update room statuses or any other priorities
- Write maintenance requests and follow up to ensure that they have been completed
- React to guest complaints regarding service or equipment
- AM Supervisor to complete 15 detailed room inspections per day and input the inspection findings into Hot SOS.
- Complete one daily room inspection with housekeeper who cleaned the room that is being inspected and provide positive feedback as well as noting areas for improvement.
- PM supervisor to inspect hallways, corridors, service, and storage areas to insure standards are being followed. Inspection to be recorded in HotSOS.
- Establishes and maintains cost control system for linen and cleaning supplies inventories
- Oversees ordering, and receiving of such supplies
- Assure that all employees are properly groomed in uniform with name tag in place
Benefits
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discount
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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