Housekeeping Manager Jobs

About The Position

Requirements

• 3–5+ years of housekeeping or hotel operations leadership experience
• Experience managing laundry operations strongly preferred
• Strong leadership, communication, and organizational skills
• Knowledge of hotel property management systems and labor management
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of safety standards, chemical handling, and equipment operations
• At least 18 years of age

Responsibilities

• Oversee all condo housekeeping and laundry operations, including guest rooms, public spaces, back-of-house areas, and linen processing.
• Ensure all areas meet brand cleanliness, presentation, and quality standards.
• Coordinate workflow between housekeeping and laundry to support occupancy demands and operational efficiency.
• Conduct regular inspections of guest rooms, public areas, and laundry output to maintain quality standards.
• Develop and maintain standard operating procedures (SOPs) for both departments.
• Address service deficiencies promptly and implement corrective actions.
• Lead, coach, and develop housekeeping supervisors, room attendants, housepersons, and laundry staff.
• Create schedules based on occupancy forecasts, events, and business levels.
• Ensure proper staffing levels and efficient labor utilization.
• Provide ongoing performance feedback, coaching, and recognition.
• Foster a positive, safe, and inclusive work environment.
• Support hiring, onboarding, and training of new team members.
• Oversee sorting, washing, drying, folding, and distribution of linens, uniforms, and specialty items.
• Ensure all linen, terry, and uniforms meet cleanliness and presentation standards.
• Monitor chemical usage and vendor relationships to maintain proper settings and inventory.
• Partner with maintenance to ensure laundry equipment is properly maintained and operational.
• Implement processes to minimize linen loss, damage, and replacement costs.
• Ensure timely room readiness to support guest check-in standards.
• Maintain cleanliness and upkeep of all rooms, public and back-of-house areas.
• Coordinate VIP, group, and special requests with Front Office and Sales teams.
• Monitor and enforce productivity standards for room attendants and housepersons.
• Ensure proper use and care of housekeeping equipment and cleaning materials.
• Maintain par levels for linens, uniforms, cleaning supplies, and guest amenities.
• Track usage and control expenses through proper inventory management.
• Reduce waste and implement cost-saving initiatives across both departments.
• Support budget planning and labor cost management.
• Ensure compliance with all safety, chemical handling, and OSHA standards.
• Maintain a clean, organized, and safe work environment across housekeeping and laundry facilities.
• Conduct regular safety training and enforce proper procedures.
• Partner with Risk Management and Maintenance for compliance and inspections.
• Partner closely with Hotel Housekeeping Management Team, Front Office, Maintenance, and Spa/F&B teams to support overall operations.
• Communicate daily priorities, room status, and operational challenges.
• Participate in daily stand-ups, weekly leadership meetings, and planning sessions.

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans