Housekeeping Manager

Horseshoe Bay Resort • New York, NY

56d • $35 - $36 • Onsite

About The Position

NoMo SoHo is a 264-room boutique hotel in Manhattan’s SoHo neighborhood, offering a stylish and modern hospitality experience. It is known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces. As the tallest free-standing building in the neighborhood, it offers panoramic views of Manhattan. This on-site position reports directly to the Executive Housekeeper.

Requirements

• At least 2 years prior experience in a similar position at a hotel.
• Excellent communication and leadership skills.
• Pride in providing excellent service and a high level of cleanliness of the rooms for guests.
• Great attention to detail.
• Passion for the industry and for providing quality of service to customers.
• Flexibility to work a variety of different shifts, including days, evenings, and weekends.

Responsibilities

• Ensuring that the staff in the Housekeeping department cleans and maintains the guest rooms and public space areas in accordance with client/guest expectations and Crescent standards of product and service.
• Servicing guests around the hotel in a friendly, courteous, timely, and professional manner to ensure a high level of guest satisfaction.
• Arranging staff work schedules, determining days off, and ensuring staffing levels are based on occupancy and/or any current or anticipated projects.
• Submitting payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.
• Assisting room attendants and housepersons in securing all supplies and tools necessary for the completion of daily tasks.
• Planning and implementing hotel-wide changes such as those affecting amenity set-ups or communication pieces.
• Overseeing staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work, and giving guidance so that deficiencies are corrected and standards are met.
• Performing other job-related duties as assigned based on business need.

Benefits

• Highly competitive wages - Salary Range $35 - $36 per hour
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling
• Discounts with Crescent managed properties in North America for you & your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed