Housekeeping Manager

AIRE Ancient Baths•Los Angeles, CA

11d•Onsite

About The Position

AIRE Ancient Baths is preparing to open its largest North American location in Los Angeles’ Arts District, in a restored 1930s industrial building. The Housekeeping Manager will help launch and lead the Housekeeping operation, oversee linen operations, and ensure cleanliness, organization, and guest service in locker rooms and other guest areas. The role is responsible for creating a welcoming, comfortable environment and delivering AIRE’s luxury guest experience from opening day.

Requirements

At least 3 years of experience leading a Housekeeping or Guest Service team.
Prior experience in luxury hospitality, wellness, or a related sector.
Strong understanding of luxury service standards, personalized guest care, attention to detail, and creating exceptional atmospheres.
Excellent leadership, organizational, communication, and problem-solving skills.
Ability to work in a dynamic environment, particularly during pre-opening and opening phases.
Passion for delivering outstanding guest experiences and embodying AIRE’s brand values.
Flexibility to work shifts, including weekends and holidays, especially during the opening period.

Responsibilities

Ensure guest areas, especially locker rooms and transition spaces, meet AIRE’s standards for cleanliness, atmosphere, and service.
Supervise detailed cleaning, sanitization, and maintenance protocols.
Identify and resolve cleanliness or service issues that could affect the guest experience.
Manage daily Housekeeping operations and coordinate with departments such as Front Desk and Maintenance.
Conduct daily operational briefings covering cleaning schedules, VIP guest needs, maintenance updates, and special requirements.
Oversee housekeeping inventory, including supplies, linen, amenities, and guest care products.
Ensure compliance with safety, hygiene, and luxury service protocols.
Prepare and present daily and weekly reports on operations, incidents, and continuous improvement actions to Centre Management.
Lead, motivate, and develop the Housekeeping team.
Provide ongoing feedback, training, and development to maintain service and presentation standards.
Plan and manage employee schedules to align coverage with guest flow and operational needs.
Build a team culture focused on collaboration, professionalism, pride in service, attention to detail, and guest satisfaction.