Housekeeping Manager

Concord Hospitality Enterprises•Belgrade, MT
•$26 - $32

About The Position

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. The role collaborates closely with Front Desk and Maintenance and calls for a hands-on leader who sets a standard of professionalism, attention to detail, and operational excellence. As a Concord Leader, the manager inspires greatness, supports team members in reaching their potential, creates an inclusive and supportive workplace, leads with integrity and respect, and cares for the team and their families. Concord Hospitality emphasizes associate training and development, growth, balance, and diversity through its “Associate First” culture and five cornerstones: Quality, Integrity, Community, Profitability, and FUN. The company is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
  • Strong attention to detail and commitment to quality.
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members.
  • Proven ability to lead a team, drive results, and foster engagement.
  • Professionalism, integrity, and pride in your work.

Responsibilities

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity.
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences.
  • Oversee scheduling, staffing, and performance management for the department.
  • Implement and maintain cleaning procedures, safety standards, and quality control measures.
  • Coach and hold team members accountable while supporting their professional development.
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency.
  • Ensure compliance with property policies, brand standards, and regulatory requirements.
  • Inspire and support team members, foster a positive workplace, and lead with integrity, transparency, respect, and professionalism.

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short- and long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities
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