Healthcare Manager Jobs

About The Position

Requirements

• Master’s degree in Social Work; equivalent experience or certification will be considered.
• Licensed in Maryland as an LMSW or LCSW.
• 1–3 years of prior social work experience in a hospital, nursing care facility, or other health care setting; discharge planning experience is preferred.
• Cultural competency and willingness to work with patients of varied racial, national, ethnic, and religious backgrounds, age groups, and socioeconomic statuses.
• Basic computer skills; electronic medical record training is provided.
• Interview skills including active listening, open-ended questioning, and empathy.
• Assessment skills to quickly develop thorough assessments and care plans.
• Skill in, or willingness to learn, counseling and motivational interviewing techniques.
• Willingness to engage with difficult or noncompliant patients or family members and discuss topics such as end-of-life care or substance abuse.
• Ability to self-direct and negotiate competing priorities.
• Ability to develop a wide-ranging working knowledge of services, referral processes and criteria, medical terms, and medical needs; training is provided.
• Ability to work in a fast-paced environment and desire to engage with change processes and work closely with multidisciplinary teams.

Nice To Haves

• Prior discharge planning experience.

Responsibilities

• Interview hospital patients and their family members or caregivers.
• Facilitate family meetings to identify needs and develop continuing care plans.
• Assess patients’ psychosocial needs and knowledge deficits.
• Counsel patients and family members to promote effective coping and compliance with treatment plans.
• Educate patients and family members about community resources, rights and responsibilities, advance directives, end-of-life care issues, health insurance, and navigating the health care system.
• Coordinate complex care plans involving internal and external services, including home health, social services, rehabilitation, and mental health providers.
• Advocate for patients to receive needed resources and services.
• Work as part of a multidisciplinary team with physicians, nurses, and other practitioners.
• Participate, as opportunities arise, in department and hospital initiatives related to process improvement and patient care.
• Apply knowledge of patient and workforce safety in relation to job duties.
• Demonstrate competency in care delivery and apply knowledge to meet age-specific needs, if applicable.