Patient Care Manager - Children's Specialty Care Center - Springfield, MO

BJC HealthCare • Springfield, MO

33d • Hybrid

About The Position

This leadership opportunity supports the launch and operations of a new outpatient surgical location in Springfield, MO. The role requires the ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration. The position offers a standard Monday-Friday schedule, providing a consistent leadership presence for the team. This role is ideal for a clinically strong nursing leader who thrives in a growing environment and is passionate about building teams, supporting change, and ensuring exceptional patient care throughout the surgical experience. The Patient Care Manager is responsible for the operational and clinical management of a designated patient care unit(s) on a 24-hour basis, overseeing a span of control and financial responsibility of > 72 FTE's supervised + > $2.5 million in total expenses OR > 40 FTE's supervised + > $5 million in total expenses.

Requirements

• Proven leadership experience in a healthcare setting is required, with demonstrated success in team development, operational oversight, and patient care excellence.
• Bachelor of Science in Nursing (BSN) required.
• Strong Operating Room (OR) experience required, including knowledge of perioperative workflows, patient safety standards, and surgical services operations.
• Ability to drive patient experience, staff engagement, quality outcomes, and operational performance across the department.
• Nursing Diploma/Associate's - Nursing
• 2-5 years experience
• Less than 2 years supervisor experience
• RN license

Nice To Haves

• Ability and willingness to travel to the St. Louis market during the first 3-6 months to support onboarding, training, and operational integration.
• Experience leading in an outpatient surgery, ambulatory, or perioperative environment is highly preferred.
• Bachelor's Degree - Nursing
• 5-10 years experience
• 2-5 years supervisor experience

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Directs the delivery of safe and appropriate patient care governed by evidence based clinical and management practice.
• Ensures team compliance with departmental policies, regulatory requirements and professional standards; keeps policies and procedures up-to-date and participates in revisions as needed.
• Promotes, and is accountable for customer satisfaction, process indicators, quality improvement plans and outcomes in work unit.
• Researches, evaluates, selects and implements systems which improve efficiency of work unit operations.
• Supports and assists the growth of existing or new business/programs.

Benefits

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager