Health Navigator Jobs

About The Position

Requirements

• Registered Nurse with a BSN from an accredited School of Nursing.
• Minimum of 8+ years of progressive clinical experience in Cardiology.
• Proven track record of reliability, growth, and increasing scope of responsibility.
• Technical savvy to collect, report, and present program metrics (via Excel, PowerPoint, etc.) to drive quality improvement and regulatory compliance.
• Ability to manage complex workflows, high-impact responsibilities, and advanced patient scenarios.
• Commitment to providing the highest level of service through empathy, professionalism, and integrity.
• Ability to cut through the noise of a fast-paced start-up environment and affect real change.
• Appropriate handling of confidential information and adherence to HIPAA requirements.
• Comfort interacting through a variety of tech platforms and ability to quickly learn new software.
• Current and unrestricted Registered Nurse licensure.

Nice To Haves

• Master’s degree in Nursing (MSN) or Healthcare Administration.
• Spanish Speaking.
• Board certification in Cardiac-Vascular Nursing (RN-BC) or as a Care Coordination and Transition Management (CCCTM) professional.

Responsibilities

• Manage a dedicated caseload of cardiology patients; identify new candidates and facilitate all necessary referrals for testing and procedural appointments.
• Participate in the creation and evaluation of educational materials and clinical care paths to ensure adherence to medical plans and behavioral modifications.
• Work closely with management on daily operations, including short- and long-range planning to improve service delivery and patient satisfaction.
• Serve as a subject matter expert and resource for the care team, providing focused education on cardiac diagnosis management and quality of life matters.
• Own the end-to-end success of your service line by ensuring patients experience clear, coordinated, and timely care throughout their journey.
• Manage our most complex care coordination and navigation scenarios, ensuring patients move seamlessly through every stage of their journey.
• Coach, mentor, and support junior team members by reinforcing best practices and explaining the “why” behind workflows and decisions.
• Identify operational gaps and opportunities for improvement, contributing insights that enhance the overall patient experience.
• Act as a Change Champion, providing stability and leadership as processes, tools, and organizational needs evolve.
• Collaborate cross-functionally to support workflow improvements and ensure alignment with patient experience goals.
• Serve as a trusted connector between clinical experts within our Centers of Excellence and clinical operations teams, ensuring workflows reflect both clinical intent and real-world execution.

Benefits

• Equity
• Annual bonus
• Stock option plan
• Flexible schedules
• Remote work
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan