Front Desk Receptionist Jobs

About The Position

Requirements

• High school diploma or GED.
• Excellent customer service skills.
• Ability to work independently as a self-starter with strong organizational skills.
• Basic computer skills.
• Strong oral and written communication skills.
• Organized and detail-oriented.
• Friendly, warm, compassionate, and welcoming personality.
• Comfort interacting with new people and making them feel welcome.
• Availability to work at least two weekend days per month.
• Ability to occasionally sit, walk, kneel, and reach with hands and arms.
• Ability to lift and/or move up to 25 pounds.

Nice To Haves

• 1–2 years of customer service or sales experience.
• 1–2 years of MindBody software experience.

Responsibilities

• Ensure compliance with member and guest check-in procedures.
• Guide clients in selecting membership packages that suit their needs.
• Provide customer service support and assist with studio operations.
• Tour potential members through the studio and introduce guests to the facility, equipment, services, and amenities.
• Promote and sell merchandise.
• Keep the front desk area and entryway clean, orderly, and free of clutter.
• Perform general cleaning duties, including hourly bathroom and studio checks.
• Follow up with members who have enrolled to ensure expectations are being exceeded.
• Provide the highest possible level of customer service when communicating and interacting with guests.
• Support instructors in creating a positive environment for the community.

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development