Front Desk/Receptionist
BODYROK - Napa Solano•Napa, CA
•$16 - $20•Onsite
About The Position
The Studio Advisor sets the stage for our member experience, provides customer service support to studio members and guests, and supports the instructors in creating an overall positive environment for our community.
Requirements
- Excellent customer service skills
- Independent, self-starter with strong organizational skills
- Basic computer skills
- Strong communication skills in both oral and written
- Organized and detail-oriented
- Friendly, warm, compassionate, and welcoming personality
- Easy to talk to and comfortable around new people
- High School Diploma or GED required
Nice To Haves
- 1-2 years of customer service or sales experience preferred, not require
- 1-2 years MindBody software experience preferred, not required
Responsibilities
- Member and Guest Check-in Compliance
- Guide clients in selecting the best membership packages for their needs
- Customer Service & Operations
- Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
- Promote and sell merchandise
- Keep the front desk area and entryway clutter-free, orderly, and clean
- Perform general cleaning duties to include hourly bathroom room and studio checks
- Follow up with members who have enrolled to ensure we are exceeding expectations
- Provide the highest level of customer service possible when communicating and interacting with guests
Benefits
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
