Front Desk Receptionist - Per Diem

UHS • Kirkland, WA

25d • Onsite

About The Position

Fairfax Behavioral Health is seeking a per diem/on call Front Desk Receptionist at our Kirkland location. This position is responsible for welcoming our guests with a smile, providing quality and efficient service for internal and external customers, answering, routing multiple phone lines and responding to routine questions. Additionally, this position assists with the coordination of patient admissions, discharge process, monitors patients while in lobby, and will be responsible for other related clerical duties as assigned.

Requirements

• High School Diploma or equivalent is required.
• Successful completion of Verbal De-Escalation Certification; provided during Fairfax new hire training.

Nice To Haves

• Two (2) years of experience on a multi-line telephone switchboard, preferably in a health care environment
• Any combination of education, training, or experience in a hospital environment
• May be required to work occasional overtime and flexible hours.

Responsibilities

• Welcoming guests with a smile
• Providing quality and efficient service for internal and external customers
• Answering and routing multiple phone lines
• Responding to routine questions
• Assisting with the coordination of patient admissions
• Assisting with the discharge process
• Monitoring patients while in the lobby
• Performing other related clerical duties as assigned

Benefits

• Continuing education options
• Opportunities for skills diversification
• Career advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED