Front Desk Associate
CLUB4 FITNESS • Bryan, TX146d • $12 - $12 • Onsite
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Front Desk Associate
CLUB4 FITNESS•Bryan, TX
•$12 - $12•Onsite
About The Position
The Front Desk Associate provides superior customer service to current CLUB4 Fitness members and prospective members. The role handles front desk activities, supports membership sign-ups and facility tours, maintains member account information, responds to questions and concerns, and helps keep the Club neat and clean through daily cleaning assignments.
Requirements
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability.
- Exceptional customer service skills and the ability to interact positively and professionally with members and co-workers while exceeding member expectations.
- Strong listening skills, empathy for Club members, and the ability to problem-solve in partnership with Club management personnel.
- Demonstrate diplomacy and professionalism in all interactions, using appropriate behavior and language.
- High school diploma or GED equivalent required.
Nice To Haves
- Customer service background preferred.
- CPR/AED certification preferred.
Responsibilities
- Greet members, prospective members, and guests, providing exceptional customer service.
- Handle front desk-related activities.
- Answer phones in a friendly manner and assist callers with questions.
- Check members into the PEAK/ABC IGNITE purchasing system.
- Assist with the new membership sign-up process.
- Take prospective members on tours of the Club facility.
- Update member account information as needed.
- Respond to member questions and concerns promptly and professionally, escalating issues to the Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the Club.
- Complete daily Club cleaning assignments.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
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