Front Desk - Spa Associate
About The Position
Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, Answer phones, book appointments, sell memberships, gift cards and upgrades, Follow proper filing procedures/file maintenance, Promote health/wellness benefits of massage therapy and skin care, Maintain a professional and clean work environment & appearance. What’s in it for you? Hourly wage plus commissions and bonuses, Flexible schedules, Professional and safe work environment, Wide range of benefits (full time only), Employee rewards program/employee referral bonus, Contests.
Requirements
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- A strong team player with ability to work independently with minimal supervision
Nice To Haves
- Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy and skin care
- Maintain a professional and clean work environment & appearance
- Perform various other duties as assigned
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Training & development
- Vision insurance
- Hourly wage plus commissions and bonuses
- Professional and safe work environment
- Wide range of benefits (full time only)
- Employee rewards program/employee referral bonus
- Contests
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
