Front Desk - Spa Associate

Irving • Irving, TX

1d • Onsite

About The Position

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, Answer phones, book appointments, sell memberships, gift cards and upgrades, Follow proper filing procedures/file maintenance, Promote health/wellness benefits of massage therapy and skin care, Maintain a professional and clean work environment & appearance, Positive, energetic attitude, Builder of Relationships, Team player, Perform various other duties as assigned.

Requirements

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• A strong team player with ability to work independently with minimal supervision

Nice To Haves

• Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment & appearance
• Perform various other duties as assigned

Benefits

• Health insurance
• Training & development
• Vision insurance
• Competitive salary
• Dental insurance
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed