Food Runner Jobs

About The Position

Requirements

• High School Diploma, G.E.D., or equivalent combination of education and experience.
• One (1) year of experience in food service, banquet operations, catering, or hospitality required.
• Must possess a valid TABC Certificate.
• Must possess a valid Food Handler Certification.
• Ability to carry service trays and transport food safely.
• Strong verbal communication and problem-solving skills.
• Must be able to stand, walk, bend, and lift up to 50 pounds throughout the duration of an event.
• Must be able to work extended hours, weekends, evenings, and holidays as business demands require.

Nice To Haves

• Previous food service, catering, hospitality, or premium dining experience preferred.
• Prior experience as a Food Runner, Expo, Banquet Captain, or similar leadership role preferred.
• Strong leadership, organizational, and communication skills.
• Ability to multitask and make decisions in a fast-paced, high-volume environment.
• High attention to detail and commitment to guest service excellence.
• Ability to effectively supervise and coordinate team members during events.
• Availability to work evenings, weekends, holidays, and scheduled event days.
• Previous supervisory or team leadership experience preferred.

Responsibilities

• Receive, organize, and distribute food orders from the kitchen to Premium Suites and service locations.
• Serve as the primary liaison between Suite Attendants, Food Runners, Supervisors, and Kitchen staff to ensure efficient service and clear communication.
• Verify order accuracy, quality, presentation, and completeness before food leaves the kitchen.
• Coordinate and direct Food Runners to ensure timely and accurate delivery of all food orders.
• Monitor ticket times and prioritize orders to maintain service standards and guest satisfaction.
• Communicate menu changes, special requests, dietary restrictions, and order modifications between suites and the kitchen team.
• Assist in resolving service issues, missing items, and guest concerns related to food delivery.
• Ensure all food is delivered according to suite orders and guest specifications.
• Support Suite Attendants with replenishing food, beverages, supplies, and service items throughout events.
• Maintain organization and cleanliness of expo stations, service corridors, pantries, and staging areas.
• Conduct pre-event setup and post-event breakdown of service areas as needed.
• Train, mentor, and provide guidance to Food Runners on service standards, safety procedures, and operational expectations.
• Monitor Food Runner performance and communicate staffing or service concerns to management.
• Follow all company policies, food safety standards, sanitation guidelines, and workplace safety procedures.
• Perform additional duties as assigned by management.