Financial Counselor Jobs

About The Position

Requirements

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Responsibilities

• Determining patient liability based on benefits and advising patient of their liability prior to scheduled elective procedures.
• Notifying patient(s) of financial responsibility and making collection arrangements prior to services rendered for all elective care.
• Verifying insurance eligibility and benefits for emergent and urgent admissions, procedures or other services.
• Ensuring communication of patient responsibility to the patient or responsible party.
• Verifying and securing accurate patient demographic and insurance information, updating patient account information as needed.
• Assisting patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services.
• Screening and referring patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies.
• Working closely with Case Management in securing Medicaid/Medical treatment authorizations as needed.
• Maintaining effective communication skills, including verbal, written and telephone.
• Proficient in mathematical skills.