Family Support Specialist Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Four years of computer work experience.
• Valid driver’s license.
• Ability to represent oneself and the organization professionally.
• Ability to work independently with little direct supervision.
• Ability to think and write creatively.
• Ability to assess situations and make appropriate recommendations or decisions.
• Ability to research, organize, and analyze data.
• Ability to solve problems and think through critical, time-sensitive issues.
• Ability to establish and maintain relationships and collaborate with staff at all levels.
• Ability to follow through on commitments, projects, and responsibilities.
• Ability to maintain confidential information.
• Strong written and verbal communication skills.
• Strong follow-up and follow-through skills.
• Strong organizational and time-management skills.
• Proficiency in Excel and Microsoft Word.
• Clear a Level II Live Scan background screening, a reference check, a local background check from the county of residence, and a substance abuse screen.
• Provide copies of all degrees before the first day of employment.
• Clear an E-Verify check to substantiate authorization to work in the United States.

Nice To Haves

• Associate degree.
• Knowledge of law or criminal justice.
• Experience with PowerPoint.

Responsibilities

• Serve as the primary contact for Live Scan clients, including scheduling appointments and capturing fingerprints.
• Collect documentation, personal information, Live Scan data, and fees required for Livescan and other background-screening services.
• Assist in diligent searches.
• Participate in training and development activities.
• Perform other duties as assigned.

Benefits

• Tuition reimbursement
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Well-Being Program
• Paid time off (PTO)
• Bereavement leave
• 12 paid holidays
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Short- and long-term disability coverage
• Employee discounts
• 401(k) plan with 3% employer contribution