Service Manager
Anderson Equipment Company • Bridgeville, PA26d • $80,000 - $100,000 • Onsite
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Service Manager
Anderson Equipment Company•Bridgeville, PA
•$80,000 - $100,000•Onsite
About The Position
The Service Manager is responsible for leading the branch service department and overseeing technicians and mechanics who work in the shop and the field. The technicians perform a variety of functions, including maintaining the Company’s rental fleet, performing scheduled maintenance or warranty work, diagnosing and repairing customer equipment. The Service Manager will work with the Branch and Parts Managers to coordinate cost effective reliable service for our customers and to ensure that safety, responsiveness and professionalism are prioritized. The Service Department Manager will be responsible for maintaining workflow, including scheduling repairs, assigning mechanics, and setting priorities, while effectively managing work orders and timely completion of repairs. The Service Manager is ultimately responsible for revenue and gross margin growth, and profitable operations. Anderson Corporate functions (HR, Sales Support, Credit) will support Service Manager to facilitate achievement of results.
Requirements
- Minimum of 5 years of management experience in Service Department
- 5+ years of work experience with P&L responsibility and achievement of profitable results
- Proven track record in training, scheduling, and managing field technicians
- Strong technical competence in mechanical functions and specialized equipment repair
- Excellent leadership and interpersonal skills, with the ability to motivate and develop a team
- Proficiency in computer systems and software relevant to service operations
- Strong problem-solving abilities and decision-making skills
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively
Responsibilities
- Leading the branch service department
- Overseeing technicians and mechanics in the shop and field
- Coordinating cost-effective, reliable service with Branch and Parts Managers
- Ensuring safety, responsiveness, and professionalism are prioritized
- Maintaining workflow, including scheduling repairs, assigning mechanics, and setting priorities
- Effectively managing work orders and timely completion of repairs
- Driving revenue and gross margin growth
- Ensuring profitable operations
Benefits
- Medical and Prescription Drugs
- Dental
- Vision
- Life Insurance
- STD
- LTD
- Heath Savings Account
- Employee Assistance Program
- Paid Time Off (PTO)
- 401K Plan with Match
- Profit Sharing
- Career advancement opportunities
- Transfers to other branch locations
- Tuition reimbursement
- Company-sponsored training programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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