Engineering Technician Jobs

About The Position

Requirements

• High School Diploma.
• Minimum 1 year networking experience.

Nice To Haves

• Associate or bachelor's degree in networking or similar field.
• Experience in the telecommunications field as a network technician.
• High School Diploma or GED required.
• Minimum 3 years network experience required. Experience in telecommunications industry preferred.
• SCTE BPE, CCNA and CCT preferred.
• High School Diploma or GED required.
• Minimum 5 years network experience required. Experience in telecommunications industry preferred.
• SCTE BPE, CCNA and CCT preferred.
• Mentor and resource for less tenured technicians.

Responsibilities

• Provide support of Midco’s Access Networks by engaging knowledge of DOCSIS and PON network delivery systems over Fiber and HFC access networks.
• Provide support for multiple projects or aspects of the Fiber and HFC access networks.
• Assist field with problem resolution on DOCSIS and PON networks.
• Deploy DOCSIS CMTS, RPHY, Aggregation switches, PON OLT, and R-OLT network hardware.
• Perform network upgrades on all managed equipment including customer CPE.
• Ensure that services are operated and maintained in a manner consistent with the requirements of the services carried on the access networks.
• Keep Management up to date of engineering activities, issues, and progress.
• Serve as a liaison between your team and other departments; build and maintain strong, collaborative, and productive working relationships.
• Assist with resolving outages quickly and completely, while providing optimal internal customer service.
• Install system components as necessary.
• Assist with testing programs with the Technology Group and Field Operations.
• Compile timely, comprehensive, and accurate reports as requested.
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Model Midco’s mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco’s privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.