Engineering Manager Jobs

About The Position

Requirements

• MUST have 2+ years of experience in engineering management.
• MUST have 5+ years in engineering operations, technical program management, or a similar role where you owned delivery infrastructure — not just managed projects within one.
• MUST have experience building operational systems from scratch in a team that didn’t have them.
• Strong enough technical understanding to triage engineering tickets, assess scope, and challenge estimates.
• Client-centric mindset.
• Experience with client engagement models — contracted scopes, SOWs, scope amendments, and the judgment to know when a request is out of bounds vs. when it’s a reasonable extension of the engagement.
• Comfortable with data.
• Experience managing remote, distributed teams across time zones.
• AI-literate.
• Direct communicator.

Nice To Haves

• You’ve walked into ambiguity before and created structure.
• You don’t need to write code, but you need to know when something is over-scoped or under-scoped.
• You understand that engineering exists to deliver client outcomes, and you can connect any piece of work to a business justification.
• You know how to read a scope of work and enforce it without damaging the client relationship.
• You’ve had to push back on scope creep before and you did it without losing the client.
• You can pull time-tracking reports, build utilization dashboards, construct ROI models, track scope compliance, and use metrics to drive decisions rather than opinions.
• You understand how AI tools can accelerate engineering workflows and are comfortable evaluating and rolling them out.
• You surface problems early, propose solutions, and don’t wait to be asked.

Responsibilities

• Directly manage engineers: 1:1s, performance expectations, coaching, accountability, and career development.
• Lead the engineering team in driving impact!
• Focus on the HOW of the engineering department's goals.
• Provide strategic and hands-on support to the team to ensure work flows smoothly and maintains excellence.
• Ensure team and individual KPIs and deadlines are met, even exceeded.
• Monitor project progress in ClickUp and ensure clients are happy with results.
• Design and implement a single intake system for all engineering requests.
• Triage incoming tickets with enough technical understanding to assess: Is this a client-critical business need or a nice-to-have? What’s the actual scope? What level of engineering investment does this warrant?
• Build and maintain a forward-looking capacity plan.
• Own the 30/60/90-day engineering calendar.
• Allocate capacity across client-facing delivery and internal product work with explicit tradeoffs documented for every allocation decision.
• Assess every incoming client request against the client’s contracted scope of work.
• Develop a clear "push back" system.
• Partner with GMs and client success to ensure the team is building what clients are paying for — not more, not less.
• Track scope compliance over time.
• Develop and interpret rich data.
• Design and run an early warning system for growing backlogs.
• Manage sprint execution: standups, sprint planning, retrospectives, velocity tracking.
• Keep delivery on cadence.
• Design the team’s operating model.
• Define expected utilization targets for each engineer.
• Prepare business cases for headcount requests, including target comp range, benchmark data, and ROI projections.
• Own the communication structure between engineering, ops, client success, growth, and leadership.

Benefits

• Flexible PTO and Paid Holidays