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The Medical Support Specialist supports plasma center operations at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the operational guidance of the Plasma Center Manager (or Assistant Manager, as applicable) and under the Center Physician’s management for medical issues. The role follows BioLife Medical Affairs guidance, applicable standard operating procedures, and supports center-level environmental, health, and safety activities. Responsibilities include conducting donor eligibility assessments, evaluating donor reactions, following medical-emergency procedures, and referring medical or technical questions to the Center Physician or Medical Affairs. The specialist also supports employee vaccination programs and manages employee incidents, including determining whether additional occupational health or emergency-room evaluation is needed. When authorized, the specialist may serve as a Pandemic Coordinator and support investigations related to pandemic threats in the local community.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED

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