Director Jobs

About The Position

Requirements

• Strong interpersonal skills to build relationships with customer, suppliers, and internal functions.
• Team Management
• Deep understanding of operations, aviation regulations, and customer service best practices
• Excellent verbal and written communication skills.
• Apply attention to detail and possess a pragmatic approach to problem solving.
• Self-motivated and able to work within a multi-disciplined team across a matrix organization.
• PC and office software skills essential (word processing, spreadsheets, presentations, and project management tools).
• Able to demonstrate sound business and financial acumen.
• Demonstrated experience of leading difficult conversation to a positive outcome.

Nice To Haves

• Experience of UK, EU and US Commercial and Government contracting desirable.
• Experience of aerospace or defence industry particularly MRO desirable.
• Knowledge of UK, EU and US import and export regulations desirable.

Responsibilities

• Play a key role in fostering long-term customer relationships and supporting growth through exceptional service management.
• Propose and maintain a clear medium and long-term strategy for our customers and their respective product.
• Involvement in pricing strategies, with the support of the Sales team and Revenue Management team, to ensure maximum value creation across every aspect of the business.
• Pro-actively resolve customer complaints and problems and escalate as necessary in support of building and maintaining high levels of Customer Excellence.
• Analyse the market and commercial activity to ensure the inventory levels and lead times are appropriate to meet customer requirements and provide opportunities.
• Monitor on-time delivery, and operational performance to ensure successful execution.
• Contribute to developing broader business strategies, budgets, and performance reviews.
• Build strong long-term relationships with customers.
• Coordinate and participate in meetings and reviews between Ontic and the customer.
• Participation and involvement of weekly forecasting of financials for the month, quarter, and FY.
• Lead the planning and production control teams
• Establish workflow, scheduling, tactical and strategic planning to support our products and services
• Ensure material availability by developing, reviewing, and updating material LOB and service level BOMs
• Responsible for ongoing identification and repair coordination of unserviceable material
• Work cross-functionally with internal teams, external vendors, and internal stakeholders
• Develop, implement, and monitor key performance indicators
• Clear and accurate FLASH reporting.
• Adhere to legislation governing employment, including but not restricted to; health and safety, data protection, equal opportunities ensuring compliance with local policies and procedures.
• Comply with statutory requirements and regulations and Company policies.
• Undertake such other duties commensurate with the role that may be required from time to time.
• Training of team

Benefits

• Comprehensive medical insurance
• Competitive PTO, holiday pay, and sick leave
• Company 401K plan with up to 4% matched contribution
• Annual bonus program (varies by level and discretionary based on company and individual performance)
• Flexible working arrangements (9/80 work schedule, every other Friday off)
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program