Director Jobs

About The Position

Requirements

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Experience with Microsoft Office Suite including Word, PowerPoint and advanced Excel. Proficiencies in Excel PivotTables and data appends.
• Understand, model, and represent KCU’s core values.
• Bachelor’s degree in Business, Analytics, or Marketing required.
• Five years of experience in aggregating and analyzing data required.

Nice To Haves

• Experience in SQL and Raddon Integrator Advance a plus.
• Demonstrates a high level of engagement and active collaboration contributing to a positive team environment.
• Five years of hands-on experience managing marketing research helpful.
• Financial services sector preferred.

Responsibilities

• Aggregate and analyze internal and external data to make data-driven recommendations to improve the member experience, create operational efficiencies, increase product/service usage, and enhance earnings/profitability.
• Research, develop, execute, monitor, and report results for new data-driven marketing initiatives. These can include direct mail and printed mailings.
• Administer the Master Customer Information File (MCIF) software – Database Marketing technology system – and the marketing-related functions of the Customer Relationship Manager software (CRM).
• Initiate and analyze requests for proposals and conduct vendor due diligence.
• Manage assigned vendor relationships.
• Develop mailing lists for promotions and notifications using internal and external data for appropriate targeting and modeling.
• Recommend strategic product and service promotions and reporting of measurable results.
• Provide measurements and statistics of marketing and promotion campaigns pre and post campaign launch.
• Prepare and deliver management and Board of Director level presentations that clearly communicate key findings in verbal and visual formats.
• Participate in the preparation and deployment of various marketing plans and activities.
• Document and maintain research and analysis procedures.
• Continuously seek knowledge of existing and new statistical models and be prepared, as needed to educate senior executives, Board of Director members, and others on these methodologies in layman’s terms.

Benefits

• Free onsite parking
• Annual time off and sick time accrued
• 11 paid holidays
• 1 Personal Floating Day
• Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
• Employee Assistance Program
• Choose from a PPO medical plan or a High Deductible with a Health Savings Account
• 3% KCU funded Safe Harbor Contribution to your 401K
• KCU will match up to 2% of your 401K contributions
• All 401K contributions are 100% vested
• Potential annual incentive in all roles within Kitsap Credit Union
• Tuition reimbursement
• 8 hours of paid volunteer time off
• Discounts on KCU's products and services
• Unlimited ORCA transit access through KCU for less than $45 a year