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Director Sales Training

Medline Industries, LPNorthfield, IL
$154,000 - $231,000Hybrid

About The Position

The Sales Training Director leads the design, development, and delivery of training programs for Medline’s sales force and senior management. This role is a strategic partner to sales and commercial support functions, ensuring that all training initiatives align with Medline’s business objectives, priorities and core values. The Director leads a training team, fosters a culture of relentless customer focus, is committed to driving team and individual success and builds meaningful relationships with cross functional stakeholders in sales, HR, marketing, divisions and sales operations.

Requirements

  • Bachelor’s degree
  • At least 7 years of proven sales or account management success
  • Advanced at developing and delivering presentations as well as facilitating to diverse audiences
  • Proficient in Microsoft Word, Excel, Outlook; PowerPoint as well as emerging AI tools such as MS Copilot
  • Willingness to travel up to 30% for business purposes

Nice To Haves

  • Experience training or selling in a clinically sensitive sales environment.
  • 3+ years of Medline Sales and/or field training experience.
  • Prior experience leading a training and development team.

Responsibilities

  • Serve as a credible, influential leader and partner as well as sales training subject matter expert to assigned sales teams and commercial support functions.
  • Collaborate with sales leadership to translate business needs into prioritized training objectives and actionable plans.
  • Build and maintain strong relationships with internal stakeholders, fostering a collaborative and engaging culture.
  • Direct, design, and deliver training programs that reflect Medline’s core values and produce measurable ROI.
  • Identify training needs and gaps, scale best practices, and implement solutions that support the success of the sales force.
  • Oversee all aspects of training including rep onboarding programs, field training, micro-learning/e-learnings as well as ongoing reinforcement.
  • Inform and as needed facilitate special training events (e.g., bootcamps, summits, sales meetings).
  • Lead, coach, and develop the Sales Training team, setting clear roles, expectations, and individual development plans.
  • Promote purposeful candor by encouraging open, honest feedback and continuous improvement.
  • Hold the team accountable for delivering high-quality training aligned with Medline’s values and business pace.
  • Measure and communicate the impact of training initiatives on sales metrics and rep activity.
  • Use data-driven insights to refine programs and address evolving business needs with agility and flexibility.
  • Maintain a feedback loop with field sales, sales leadership and commercial/division stakeholders to guide future changes and improvements.
  • Oversee day-to-day training excellence, budgetary responsibilities, and compliance policy execution for team members.
  • Recommend and implement new approaches or modifications to enhance training effectiveness.
  • Foster a culture of problem solving and adaptability with team in pursuit of achieving defined KPIs and deliverables.

Benefits

  • health insurance
  • life and disability
  • 401(k) contributions
  • paid time off
  • Employee Assistance Program
  • Employee Resource Groups
  • Employee Service Corp

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