Director Jobs

About The Position

Requirements

• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regularly attends a local Bible-believing church.
• Passionate about delivering exceptional guest experiences
• Ability to develop relationships that produce results
• Strong prioritization and planning skills
• Good problem-solving skills and decision-making ability
• Excellence organizational skills and attention to detail
• Able to react quickly to changing priorities
• Leads by example, resolves conflict and fosters teamwork
• Pursues opportunities for personal and collective growth
• Bachelor’s degree in business, management, or related field preferred
• Minimum 3-years operational leadership experience, preferably within large-scale hospitality, themed attractions, high-volume retail, or complex event logistics

Responsibilities

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Oversee and promote the spiritual, personal, and professional development of all team members being led.
• Lead with passion, courage, trustworthiness and humility.
• Actively develop and maintain a work environment that enhances the professional and spiritual growth of all team members.
• Serve as a trusted advisor and peer-mentor to department managers, helping to build the alignment and buy-in necessary to execute strategic initiatives.
• Partner with the Director of Operations to champion the spiritual and professional development of the team, acting as a sounding board to help managers navigate daily operational challenges.
• Assist to cultivate a high-trust environment characterized by cross-departmental collaboration and staff appreciation.
• Facilitate effective communication, ensuring managers and staff have the context they need, and the Director has accurate operational feedback from the team.
• Work alongside department managers to continuously evaluate daily systems, tools, and workflows, helping them identify friction points and enact improvements.
• Assist managers in researching process gaps and departmental needs, acting as a collaborative partner to formulate and present high-ROI recommendations to the Director of Operations.
• Conduct regular operational walk-throughs and calibrations alongside, or on behalf of, the Director to ensure compliance with SOPs and service standards.
• Proactively identify physical touchpoint needs (e.g., signage, guest flow, facility conditions) and coordinate with the appropriate teams to maintain a seamless guest environment.
• Collaborate with managers to review personnel allocation and material logistics, helping them balance exceptional customer service with efficient labor management.
• Assist in the development and monthly evaluation of departmental revenue and expense budgets.
• And all other duties and responsibilities assigned by management.