Director Jobs

About The Position

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Management Information Systems (MIS), or a related technical discipline.
• Minimum of 4 years of professional experience in Solution Engineering, Solution Architecture, Enterprise Architecture, Technical Consulting, Software Engineering, or another customer-facing technical role.
• Extensive experience designing enterprise solutions for complex business and technology environments.
• Deep expertise across multiple Salesforce platform capabilities, including Agentforce, Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Slack, Tableau, Platform technologies, and AI capabilities.
• Experience designing scalable enterprise solutions across public cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Knowledge of enterprise applications, relational databases, ERP technologies, APIs, integration patterns, middleware, event-driven architectures, and modern enterprise application design.
• Strong understanding of enterprise AI architecture, autonomous agents, AI governance, security, compliance, and responsible AI.
• Knowledge of enterprise data architecture, Master Data Management, analytics, data governance, and AI-ready data strategies.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Demonstrated ability to communicate complex technical concepts to executive and technical audiences.
• Ability to work collaboratively across cross-functional teams to solve complex technical problems in diverse and dynamic organizational environments.
• Experience influencing executive stakeholders, including CIOs, CTOs, business executives, and enterprise architects.
• Demonstrated organizational impact through reusable architecture assets, frameworks, standards, or thought leadership adopted beyond an immediate team.

Nice To Haves

• Salesforce certifications across one or more product domains.
• Salesforce Certified Technical Architect (CTA) or progress toward advanced Architect certifications.
• Previous experience as a Solution Engineer, Sales Engineer, Solution Architect, Technical Architect, Enterprise Architect, or equivalent customer-facing technical leadership role.
• Experience integrating Salesforce with enterprise applications, analytics platforms, collaboration tools, and partner technologies.
• Familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or equivalent methodologies.
• Experience with design thinking, value-based selling, executive consulting, and enterprise transformation initiatives.
• Software development experience with modern programming languages and enterprise application development.
• Experience working with AI-powered development tools and modern engineering practices.

Responsibilities

• Define and lead enterprise solution architecture strategy for Salesforce's most strategic and complex customer engagements.
• Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Salesforce Platform.
• Design enterprise AI interoperability and scalable architectures across Salesforce and third-party ecosystems.
• Develop thought leadership on enterprise architecture, AI governance, security, compliance, and responsible AI.
• Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering.
• Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements.
• Translate complex business challenges into scalable enterprise solution architectures and transformation roadmaps.
• Build compelling solution proposals that balance immediate business value with long-term architectural strategy.
• Partner with executive stakeholders to shape technical strategy before active sales cycles begin.
• Design solutions focused on customer adoption, consumption, business outcomes, and long-term success.
• Provide architectural governance and implementation guidance for Salesforce Professional Services and partner organizations.
• Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem.
• Influence Salesforce product strategy, architecture standards, and technical best practices.
• Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle.
• Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs.
• Publish thought leadership on enterprise architecture, AI transformation, Agentforce, Data Cloud, and Salesforce platform strategy.
• Lead architecture enablement programs, architecture forums, and technical education initiatives.
• Mentor Solution Architects and Solution Engineers while establishing standards for architectural excellence.
• Represent Salesforce at executive briefings, conferences, customer events, and industry forums.
• Achieve annual business objectives and strategic customer engagement goals.
• Maintain accurate architectural documentation and customer engagement records.
• Continuously expand expertise across Salesforce technologies, AI capabilities, enterprise architecture, and emerging technologies.

Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program