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Regional Quality Manager, North America

Patterson-UTI•Fort Worth, TX
•Hybrid
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About The Position

Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS). Serve as the QMS Management Representative for North America locations. Manage and develop Facility Quality Managers, providing coaching, training, and performance support. Develop and ensure delivery of QMS training programs. Support QMS certification programs and ensure compliance. Lead internal audit programs and oversee supplier quality audits. Define and monitor quality KPIs for each facility. Analyze QMS data to drive continuous improvement. Investigate customer complaints and recommend corrective actions. Lead root cause analysis and corrective action programs. Ensure document and record control compliance. Collaborate with leadership to align quality objectives. Participate in meetings and training. Communicate effectively in English. Perform other duties as assigned.

Requirements

  • Strong knowledge of QMS including API/ISO standards
  • Experience leading quality functions in manufacturing or oil & gas
  • Strong leadership and team management
  • Excellent communication skills
  • Ability to analyze data and drive improvements
  • Experience with audits and compliance
  • Ability to work independently
  • Strong organizational skills
  • Proficiency in Microsoft Office
  • Ability to travel
  • Bachelor’s degree or equivalent experience
  • Management experience in quality assurance/control

Nice To Haves

  • Experience in manufacturing or oil & gas preferred
  • Experience with API/ISO certifications preferred
  • Experience managing teams
  • Experience in audits preferred

Responsibilities

  • Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
  • Serve as the QMS Management Representative for North America locations
  • Manage and develop Facility Quality Managers, providing coaching, training, and performance support
  • Develop and ensure delivery of QMS training programs
  • Support QMS certification programs and ensure compliance
  • Lead internal audit programs and oversee supplier quality audits
  • Define and monitor quality KPIs for each facility
  • Analyze QMS data to drive continuous improvement
  • Investigate customer complaints and recommend corrective actions
  • Lead root cause analysis and corrective action programs
  • Ensure document and record control compliance
  • Collaborate with leadership to align quality objectives
  • Participate in meetings and training
  • Communicate effectively in English
  • Perform other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Manager

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