Communications Director, Finance, Enterprise Strategy & Payments

Wells Fargo Bank•Charlotte, NC

2d•Hybrid

About The Position

This position will lead a team delivering internal, external, and executive communications for the Finance organization, Enterprise Strategy, and the two payments businesses that are overseen by the CFO (Merchant Services and Global Payments & Liquidity). This position will drive communications that advance financial performance, strategy execution, and payments growth across global audiences. This position will partner with the CFO and senior leaders to translate complex priorities into clear, consistent narratives for employees, media, and investors. This position will protect and enhance reputation through integrated planning, disciplined messaging, and effective issues management. This position will be based in Charlotte, NC and offers a hybrid work schedule.

Requirements

10+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Experience leading financial communications at a public company, including earnings and investor relations

Nice To Haves

Experience developing communications strategies and plans for financial services companies
Experience advising executives on media strategy and reputational risk
Experience preparing executives for interviews, earnings calls, and speaking engagements
Experience translating financial data and strategy into clear enterprise narratives
Experience leading high-performing geographically dispersed teams within a matrix organization
Experience leading global announcements across multiple channels and audience segments

Responsibilities

Advise the CFO and senior leaders on communications aligned to business strategy, risk, and performance
Lead integrated communications for earnings, financial updates, and payments product launches
Translate complex financial and strategic topics into clear messaging for key stakeholder groups
Direct internal programs including town halls, newsletters, and executive communications
Manage media relations and serve as spokesperson for high impact announcements and inquiries
Develop executive materials including speeches, briefing documents, and leadership platforms
Align messaging with Investor Relations, Legal, and Corporate Communications partners
Lead issues management and crisis response to mitigate risk and protect brand reputation
Manage and coach a small team of geographically dispersed communicators