Director Jobs

About The Position

Requirements

• Bachelor's Degree required
• 10+ years of high-level experience in the health insurance industry (private or public) and/or health insurance-related policy development, with significant knowledge of the Affordable Care Act and health care delivery system trends
• Strong knowledge of Maryland's legislative and regulatory environment
• 5+ years of supervisory/management experience
• Strong executive communicator and relationship builder
• Strategic leader with demonstrated ability to drive execution and organizational impact
• Experience working with Boards, legislative bodies, and executive stakeholders
• Ability to lead in complex, fast-paced, and highly visible environments

Nice To Haves

• Master's Degree in Public Health, Public Administration, Business Administration, Public Policy, J.D., or equivalent strongly preferred
• Understanding of the importance of creating an organized, transparent marketplace for Marylanders to purchase affordable, quality health coverage and to claim available federal tax credits and cost-sharing subsidies
• Experience with Medicaid policy and financing, including coordination with state health departments
• Knowledge of state legislative and budget processes and fiduciary responsibility for public funds
• Strong management and interpersonal skills with a commitment to fostering a high-performing team environment
• Strong public speaking and writing skills with astute understanding of media and government relations
• Experience making decisions in the public spotlight
• Ability to manage and work within a very fast-paced, quickly evolving organization and to steer and track multiple, complex priorities
• Executive leadership experience in complex, high-visibility organizations within the public sector, regulated industries, or healthcare
• Experience leading large-scale operational organizations with significant technology, systems, or service delivery components

Responsibilities

• Set strategic direction and lead execution across all MHBE operations, including IT, Human Resources, Marketing, Consumer Assistance, Financial Management, Administrative Services, and Policy & Planning
• Formulate MHBE's strategic objectives and bring them to the Board of Trustees for input, discussion, and decision
• Ensure operational excellence and long-term sustainability
• Champion a culture aligned with MHBE's values: Diverse & Inclusive, Innovative, Collaborative, and Ethical
• Report directly to and work in close partnership with the Board of Trustees
• Set and manage the strategic Board agenda, prepare materials, and facilitate Board discussion and decision-making
• Keep the Board informed on organizational performance, risk, regulatory developments, and strategic opportunities
• Ensure the organization operates in accordance with its statutory responsibilities and Board directives
• Oversee all major programs including QHP enrollment, Medicaid enrollment in coordination with the Department of Health, reinsurance, subsidies, and consumer assistance
• Manage MHBE's role in Medicaid enrollment under Modified Adjusted Gross Income categories, ensuring effective coordination with state partners
• Serve as the primary representative to the Governor, Legislature, Board of Trustees, and key stakeholders
• Partner with community organizations and policymakers to advance equitable access to care
• Ensure responsible stewardship of public funds and compliance with applicable statutory and regulatory requirements
• Provide day-to-day oversight and direction to internal departments including IT, HR, Marketing, Financial Management, Consumer Assistance, Administrative Services, and Policy & Planning
• Lead a technology-driven marketplace with dedicated in-house IT and marketing teams, ensuring operational stability and high-performing delivery
• Drive innovation in affordability, enrollment, and consumer experience
• Manage the organization's budget and financial performance with fiduciary responsibility for public funds
• Build and sustain effective collaboration across state agencies, federal partners, and external stakeholders
• Maintain strong media and government relations in a highly visible public leadership role
• Represent MHBE in public-facing forums and serve as the primary voice of the organization to the media and public

Benefits

• Competitive salary and comprehensive benefits package
• STATE OF MARYLAND BENEFITS