Work From Home Benefits Sales Advisor | Leads Provided

Globe Life AIL - Lisa Russel•Des Moines, IA

1d•Remote

About The Position

AO is expanding its virtual team and seeking motivated, people-focused professionals to join us as Remote Benefits & Client Advisors. You'll meet virtually with individuals and families who are seeking information about available benefits, help them understand their options, and guide them through important decisions regarding life, accident, and supplemental health insurance protection. This isn't traditional call-center customer service. The position combines client service, benefits education, relationship management, and consultative insurance sales. No previous insurance experience is required. We provide training, licensing guidance, mentorship, and ongoing professional development.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable meeting with clients virtually
Be willing to participate in required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Excellent communication and active-listening skills
Genuine interest in helping people
Strong relationship-building abilities
Professionalism and integrity
Self-motivation and personal accountability
Positive, solutions-focused attitude
Strong organization and time management
Dependable follow-through
Ability to work independently
Comfort communicating through Zoom and phone
Basic computer proficiency
Coachability and openness to feedback
Desire to continuously learn and improve

Nice To Haves

Previous experience in Customer Service
Client Relations
Sales
Healthcare
Retail
Hospitality
Education
Banking
Financial Services
Call Centers
Recruiting
Administrative Support
Account Management
Military Service
Leadership

Responsibilities

Connect with individuals who have requested information regarding available benefits
Ask questions to understand each client's needs and priorities
Explain available life, accident, and supplemental health insurance options
Answer benefit and coverage questions clearly
Help clients compare and understand available options
Provide needs-based recommendations
Assist with applications and enrollment
Complete required documentation
Maintain accurate digital client records
Provide professional follow-up and ongoing service
Continue supporting clients through policy and benefit questions, coverage reviews, beneficiary updates, policy service requests, follow-up communication, claims-related guidance, and changes in family protection needs.
Become a trusted resource clients can turn to when they need assistance.