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Direct Support Professional

InCommunity•, GA
•$12 - $14•Onsite

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Direct Support Professionals are expected to model and promote the organization’s mission and values, including integrity, service, respect, and dignity. The role supports individuals in community residential homes, day programs, and other community settings, with frequent travel throughout the Metro Atlanta area. The position is full-time and works overnight shifts.

Requirements

  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.
  • Valid driver’s license and compliance with company driving standards, if applicable.
  • Ability to meet the position’s physical demands, including frequent standing, walking, bending, reaching, and lifting; assisting with mobility and transfers; and lifting or moving items or individuals up to 25 pounds, occasionally more with team or mechanical support.
  • Ability to respond effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
  • Visual and auditory acuity sufficient to monitor safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

  • Interact respectfully with individuals, recognizing verbal and nonverbal communication.
  • Encourage and assist individuals in participating in home and community activities based on their interests and choices.
  • Support individuals in identifying and working toward personal goals in their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote positive relationships with families and friends, including coordinating visits and special-event participation.
  • Respect individuals’ and families’ religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment and support individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory procedures.
  • Read and follow ISPs, medical protocols, and communication logs.
  • Monitor and accurately document daily activities, health concerns, and behavioral changes.
  • Support hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and support effective communication with healthcare providers.
  • Provide physical assistance as needed, including safely using mechanical lifts and other equipment.
  • Follow safety and emergency procedures, including evacuation drills; keep walkways and exits clear and know how to use emergency equipment.
  • Use adaptive and medical equipment properly after training.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidelines, and dietary needs.
  • Encourage family-style meals and positive mealtime conversation, and follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled, and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and do not gossip or share sensitive information about individuals, staff, or the company.
  • Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • During overnight shifts, remain awake and alert; complete the Overnight Shift Checklist and assigned safety, cleaning, and documentation tasks.
  • Check on individuals at designated times, provide assistance as needed, support morning routines when applicable, and contact supervisors about health-related concerns.
  • Complete assigned household duties before the end of the shift.

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